Privacy Policy
1. Who we are
This Privacy Policy explains how EDXAD LLC (Delaware File Number 3503122), operating the OuiSite service, 8 The Green, Suite B, Dover, DE 19901, USA (“OuiSite,” “we,” “us”), collects and uses personal information. Contact: [email protected].
2. Information we collect
- Information you provide when requesting or ordering a website: business name, business address, phone number, email address, trade/industry, and details about your existing website or domain.
- Payment information, processed by Stripe. We do not store full card numbers; Stripe processes payments under its own terms and privacy policy.
- Usage and device data automatically collected when you visit our site, such as IP address, browser type, and pages viewed, via strictly necessary cookies — including our affiliate referral cookie, used to correctly attribute referrals.
3. How we use information
- to build, publish, host, and maintain your website;
- to process payments and manage your subscription;
- to communicate with you, including support and refund requests;
- to operate, secure, and improve our Services;
- to comply with legal obligations.
4. How we share information
We share personal information only with service providers that help us operate, under contract and for the purposes above:
- Cloudflare (USA) — hosting, storage, security and domain services. Our storage is located in Cloudflare’s global network.
- Anthropic (USA) — the language model that writes your website. What you type in the conversation is sent to it, including the business details you choose to provide. It is used to produce your site and is not used to train their models.
- Stripe (USA/Ireland) — payments, invoicing and tax identification numbers. We never see or store full card numbers.
- Resend (USA) — sending our emails to you: order confirmation, sign-in links and renewal notices.
- Formspree (USA) — receiving the problem reports you choose to send from the app. What you write is sent along with your session details (which site, which step, your browser).
- Registrars — Cloudflare Registrar, and other registrars where an extension requires it, when we register a domain name for you. Registries require the holder’s identification data, which we pass on for that purpose only.
Temporary addresses. A site you have not paid for is put online at a temporary address for fourteen days, then removed automatically along with everything it contained.
Websites you generate without buying. When you describe a business and we build a site for it, we keep that first result — the description you gave, the details it contained, and the site we produced — for twelve months, whether or not you go on to pay. We use it to improve the service, and to come back to you with a better version of the site. If you would rather we did not keep it, write to [email protected] and we will delete it.
We may disclose information if required by law or to protect our rights. We do not sell your personal information. We do not share it for cross-context behavioral advertising, except through the advertising tag described in Section 5, which is present only on our partner sign-up page.
International transfers. These providers are established in the United States. Where we transfer personal data of EU or UK residents to them, we rely on the European Commission’s Standard Contractual Clauses, or on the provider’s certification under an approved framework where applicable.
5. Cookies
On most of our pages we use only strictly necessary cookies: a cookie that supports our affiliate referral program (so referrals are attributed correctly) and cookies required for the basic operation and security of the site. Because these cookies are necessary to provide the service, we display a short notice with an “OK” acknowledgement rather than a consent choice.
One page is an exception. Our partner sign-up page at /partners.html carries an advertising tag from PropellerAds, which fires when a partner account is created so that we can measure our recruitment campaigns. That tag may set cookies and share identifiers with that provider for advertising purposes. It is present on that page only, and on no page a customer needs to visit.
6. Data retention
We retain personal information for as long as your account is active and as needed to provide the Services. We retain billing, transaction, and tax records for up to seven (7) years to meet legal, accounting, and tax obligations. When information is no longer needed, we delete or de-identify it.
7. Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Your US privacy rights
Depending on your state of residence (for example, California under the CCPA/CPRA, and similar laws in other states), you may have the right to: know what personal information we collect and how we use it; access or delete your information; correct inaccuracies; and opt out of “sale” or “sharing” of personal information. As noted above, we do not sell or share your personal information. To exercise any right, email [email protected]. We will not discriminate against you for exercising your rights.
9. EU/UK visitors (GDPR)
If you are located in the EU/EEA or the UK, you may have rights of access, rectification, erasure, restriction, portability, and objection, and the right to lodge a complaint with your data-protection authority. The legal bases we rely on include performance of a contract, our legitimate interests, consent (where applicable), and compliance with legal obligations. Because we are based in the United States, your information may be transferred to and processed in the United States, which may not provide the same level of data protection as your home country; by using the Services, you understand that this transfer takes place. To exercise any right, email [email protected].
10. Children’s privacy
The Services are intended for businesses and are not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children.
11. Changes to this Policy
We may update this Policy from time to time. Changes are effective when posted here, with an updated “Last updated” date.
12. Contact
For privacy questions or requests: [email protected].