Terms of Service
1. Who we are
OuiSite is a service operated by EDXAD LLC, a limited liability company formed under the laws of the State of Delaware, USA (Delaware File Number 3503122), with a registered address at 8 The Green, Suite B, Dover, DE 19901, USA (“OuiSite,” “we,” “us,” or “our”). You can reach us at [email protected].
2. Agreement to these Terms
These Terms of Service (“Terms”) govern your access to and use of the OuiSite website and services (the “Services”). By placing an order or using the Services, you agree to these Terms. If you do not agree, do not use the Services.
3. The Services
We design, publish, and host a professional website for you, which includes:
- a three-page website (Home, Services, Contact), modern and mobile-ready;
- copywriting adapted to your business;
- registration or connection of a domain name;
- hosting, an SSL certificate (HTTPS), and backups;
- content edits as included with your subscription.
Anything not listed above (additional pages, custom features, online store, etc.) is subject to a separate quote. We may use third-party providers, including Stripe (payments) and Cloudflare (hosting), to deliver the Services.
4. Fees
Current prices are those shown on our Pricing page at the time of your order:
- One-time setup fee: €149 — covers design and go-live;
- Domain name: a one-time charge shown to you before payment, covering the first year of registration. This charge is non-refundable once the domain has been registered, because registration is immediate and cannot be undone. You confirm your acceptance of these Terms at checkout before this charge is made;
- Monthly subscription: €19 per month — covers hosting, security, renewal of the domain name for as long as the subscription is active, and included edits. The first month is included in the setup fee: the first monthly payment is taken 30 days after go-live, and monthly thereafter.
Domain pricing varies by extension and is displayed before you pay. If you connect a domain you already own, no domain charge applies and you remain responsible for its renewal with your own registrar.
Prices are exclusive of any applicable taxes unless stated otherwise. You are responsible for any taxes associated with your purchase, except for taxes based on our net income.
5. Billing, auto-renewal, and cancellation
The setup fee is charged once, at the time of order. The monthly subscription automatically renews each month and your payment method is charged automatically until you cancel. You may cancel at any time by emailing [email protected]; cancellation takes effect at the end of the current billing period, and you will not be charged for subsequent periods. Fees already paid are non-refundable except as stated in Section 6.
6. 14-Day money-back guarantee
We offer a 14-day money-back guarantee on the one-time setup fee. If you are not satisfied within 14 days of paying the setup fee, email [email protected] and we will refund the setup fee in full. After 14 days, the setup fee is non-refundable. The guarantee does not cover the domain name charge, which is non-refundable from the moment the domain is registered in your name or on your behalf; a registered domain cannot be returned to the registry. If you request a refund of the setup fee, the domain remains registered and you may ask us to transfer it to a registrar of your choice. The monthly subscription remains cancellable at any time as described in Section 5.
7. Your responsibilities
You agree to provide accurate information and to submit only lawful content that you have the right to use. You are solely responsible for the content you provide and for your business’s compliance with applicable laws. We may refuse or discontinue Services involving unlawful, infringing, or abusive content.
8. Intellectual property
Upon full payment, you receive the right to use the website created for your business. A domain name you pay for is yours. You appoint us to manage it — registration, renewal, DNS and technical contact — for as long as your subscription is active, and its renewal is covered by that subscription.
Where the registry requires the holder to meet eligibility conditions — certain country-code extensions such as .fr — the domain is registered directly in your name and you are its holder of record. You agree to provide the identification data the registry requires and to keep it accurate; we cannot register the domain without it. For all other extensions we register the domain on your behalf, and we will transfer it to a registrar of your choice on request.
Transfer delays imposed by ICANN. For generic extensions (.com, .net, .org and similar), ICANN's Transfer Policy prevents a domain from being moved to another registrar during the 60 days following its initial registration, the 60 days following a previous transfer, and the 60 days following a change of registrant. These locks are set by ICANN, not by us; the first two cannot be lifted by any registrar, and we cannot shorten them. Country-code extensions such as .fr or .eu are not governed by this policy and follow their own registry's rules.
If your subscription ends, we ask you what you want done with the domain: let it lapse, transfer it to a registrar of your choice, or leave it with us for a future project — in which case we will bill you for each renewal. If we receive no instruction, we let the domain lapse at the end of its paid period rather than bill you for a renewal you did not ask for.
If you already own a domain and ask us to use it, that domain remains yours and we simply connect it to your site; its renewal stays with your own registrar.
Our platform, templates, code, and know-how remain our property. Content you provide remains yours; you grant us the license needed to build and host your site.
9. Disclaimer of warranties
The services are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the services will be uninterrupted, error-free, or that any particular business result (such as increased traffic, calls, or sales) will be achieved.
10. Limitation of liability
To the maximum extent permitted by law, EDXAD LLC and its officers, members, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill. Our total liability for any claim arising out of or relating to the services will not exceed the amounts you paid to us for the services in the twelve (12) months preceding the event giving rise to the claim.
11. Indemnification
You agree to indemnify and hold harmless EDXAD LLC from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your content, your use of the Services, or your breach of these Terms.
12. Governing law and disputes
These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these Terms or the Services will be resolved exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of those courts.
13. Changes to these Terms
We may update these Terms from time to time. Changes are effective when posted on this page, with an updated “Last updated” date. Your continued use of the Services after changes take effect constitutes acceptance.
14. Contact
Questions, information requests, and refund requests: [email protected].