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Terms of Service

Last updated: July 21, 2026

1. Who we are

OuiSite is a service operated by EDXAD LLC, a limited liability company formed under the laws of the State of Delaware, USA (Delaware File Number 3503122), with a registered address at 8 The Green, Suite B, Dover, DE 19901, USA (“OuiSite,” “we,” “us,” or “our”). You can reach us at [email protected].

2. Agreement to these Terms

These Terms of Service (“Terms”) govern your access to and use of the OuiSite website and services (the “Services”). By placing an order or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

3. The Services

We design, publish, and host a professional website for you, which includes:

Anything not listed above (additional pages, custom features, online store, etc.) is subject to a separate quote. We may use third-party providers, including Stripe (payments) and Cloudflare (hosting), to deliver the Services.

Submitting a request does not create an agreement. Anyone can fill in our form, and we decide whether to act on it. We may set a request aside without explanation, and we do so in particular where it is incomplete, unserious, or plainly not that of a business. Nothing is owed by either side until we send you a site and you pay for it.

4. Who may buy

The Services are sold to businesses only. You confirm that you are buying in the course of a trade, business or profession, and not as a consumer.

We do not sell to buyers established in the European Union, the European Economic Area, or the United Kingdom. Orders placed from those territories are declined; any that goes through is cancelled and refunded in full.

No tax number is asked for and no VAT, GST or sales tax is charged. Where your own country requires you to account for tax on services bought abroad, that is yours to handle.

5. Fees

Current prices are those shown on our Pricing page at the time of your order:

What "unlimited" means. There is no counter and no quota: ask for a change whenever your business changes, and we make it. What the price does not cover is a second site under another name, a shop, a booking system, a members' area, or work that amounts to building something new rather than keeping yours current. Nor does it cover requests sent faster than one person could reasonably use them, or a stream of contradictory instructions on the same page.

If a request falls outside this, we tell you before doing anything, and we say what it would cost. We may decline a request, but we never decline in silence and we never invoice a surprise. If use becomes plainly abusive, we may end the service and refund the unused months under Section 7.

Each yearly renewal is a fresh year of the same service: your site stays online, and you may have it rebuilt or modified as often as you like. We intend to keep the price stable, and we will not raise it during a year you have paid for. If it ever changes at renewal, we tell you at least thirty days before the renewal date, and you are free to cancel before it applies.

If you already own a domain and ask us to use it, the price is the same and that domain remains yours; its renewal stays with your own registrar.

Prices are exclusive of any applicable taxes unless stated otherwise. You are responsible for any taxes associated with your purchase, except for taxes based on our net income.

6. Billing, auto-renewal, and cancellation

The yearly fee is charged at the time of order and then once a year on the same date, automatically, until you cancel. You may cancel at any time by emailing [email protected]; cancellation takes effect at the end of the current year, and you will not be charged again. Your site stays online until then. Refunds, the six-month minimum, and what you keep are governed by Section 7.

7. Refunds and the six-month minimum

You may ask for a refund at any time by emailing [email protected]. We refund the months of the year you have not used, counted in whole months: any month that has begun counts as used, and the count runs to the date we receive your request.

Six months of service are the minimum. A request received before the sixth month is refunded as though six months had run, that is half the yearly fee. A request received later is refunded in proportion to the months remaining. Nothing else is deducted.

Two examples, at $600 a year. A request during the second month is refunded $300. A request during the ninth month is refunded $150, that is three twelfths.

The minimum exists because part of what you pay is committed the day you order, to the suppliers and partners we work with, and cannot be recovered afterwards. It applies to each year in the same way: renewing your subscription starts a new one.

What you keep after a refund. The site is taken offline, but you do not leave empty-handed. We send you every page of your site as files you can host anywhere, and the domain name remains registered and stays yours. On request we transfer it to a registrar of your choice, subject to any delay imposed by ICANN as described in Section 9.

8. Your responsibilities

You agree to provide accurate information and to submit only lawful content that you have the right to use. You are solely responsible for the content you provide and for your business’s compliance with applicable laws. We may refuse or discontinue Services involving unlawful, infringing, or abusive content.

9. Intellectual property

Upon full payment, you receive the right to use the website created for your business. A domain name you pay for is yours. You appoint us to manage it — registration, renewal, DNS and technical contact — for as long as your subscription is active, and its renewal is covered by that subscription.

Some registries impose eligibility conditions on the holder — residence, or an identifier such as a company number. Where an extension you ask for carries such a condition, we will tell you before registering: either you provide the data the registry requires and are recorded as the holder yourself, or we suggest another extension. For all other extensions we register the domain on your behalf, and we will transfer it to a registrar of your choice on request.

Transfer delays imposed by ICANN. For generic extensions (.com, .net, .org and similar), ICANN's Transfer Policy prevents a domain from being moved to another registrar during the 60 days following its initial registration, the 60 days following a previous transfer, and the 60 days following a change of registrant. These locks are set by ICANN, not by us; the first two cannot be lifted by any registrar, and we cannot shorten them. Country-code extensions are not governed by this policy and follow their own registry's rules.

If your subscription ends, we ask you what you want done with the domain: let it lapse, transfer it to a registrar of your choice, or leave it with us for a future project — in which case we will bill you for each renewal. If we receive no instruction, we let the domain lapse at the end of its paid period rather than bill you for a renewal you did not ask for.

If you already own a domain and ask us to use it, that domain remains yours and we simply connect it to your site; its renewal stays with your own registrar.

Our platform, templates, code, and know-how remain our property. Content you provide remains yours; you grant us the license needed to build and host your site.

10. Disclaimer of warranties

The services are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the services will be uninterrupted, error-free, or that any particular business result (such as increased traffic, calls, or sales) will be achieved.

11. Limitation of liability

To the maximum extent permitted by law, EDXAD LLC and its officers, members, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill. Our total liability for any claim arising out of or relating to the services will not exceed the amounts you paid to us for the services in the twelve (12) months preceding the event giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless EDXAD LLC from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your content, your use of the Services, or your breach of these Terms.

13. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these Terms or the Services will be resolved exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of those courts.

14. Changes to these Terms

We may update these Terms from time to time. Changes are effective when posted on this page, with an updated “Last updated” date. Your continued use of the Services after changes take effect constitutes acceptance.

15. Contact

Questions, information requests, and refund requests: [email protected].